The centrally located condo was perfect for my family, stocked with all necessities and centrally located. The helpful host made our stay comfortable, with precise instructions and free laundry service. The area felt safe at night, and the tour to Coba and Tulum was amazing. Highly recommended for families!

No.

We had a great time staying in this hotel here. The location was perfect as it was in the center of the city and just a few blocks away from the beach. The hotel facilities were great, and we had everything that we needed in the room. The hotel also provided us with free parking and transportation services which made our stay even more convenient. The staff were very accommodating, and they provided us with helpful tips on getting around the city. a very clean and comfortable stay.

Nothing not too like.

the private facilities exceeded our expectations with indulgent amenities such as a state of the art swimming pool and exclusive room advantages like lavish bathrobes and slippers. the impeccable service was remarkable, every staff member was friendly and accommodating.

Our only minor issue was discovering that we had unknowingly left the air conditioning on when we left the room, and were faced with an additional charge.

Staying here was an unforgettable adventure! the hotel has a perfect location close to both downtown and the beach. the area felt safe and offered an array of delicious restaurants. the room was spacious and filled with every comfort to make a long stay cozy, including free laundry service and potable water. the pool area was relaxing and inviting, and it offered an excellent break after a day exploring the lively city. We could not recommend this place more!

Sadly, the air-conditioning policy was unclear, and it caused slight confusion upon arrival.

We recently spent Easter at a hotel in the heart of a bustling Mexican town. The spacious apartments were well furnished and included everything needed for a comfortable stay. We particularly appreciated the free laundry service and the potable water that was always available. The hotel was located centrally, close to many great restaurants and just a short walk from both the main street and the beach. The staff was friendly and helpful, providing us with all the information we needed to enjoy our stay.

While we enjoyed everything about the hotel, we did find the air conditioning system somewhat confusing. We were unclear on the rules regarding its usage and nearly ended up paying extra fees.

Our recent week-long stay was great! The location was close to popular restaurants and activities. The host provided excellent guidance on how to move around. The laundry service was free which was helpful given that we were there for a week. The pool was a favorite spot that we always looked forward to. In summary, we enjoyed our time in Playa regardless of a couple of issues. We can certainly recommend it to others.

The air conditioning took a while to cool effectively, and we were charged for it when we were not occupying the room. We had misunderstood the rules about leaving the air conditioner on. Towels were changed every second day which was a bit strange for us, but this is a minor issue that did not spoil the overall great experience.